Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  F-150 2021-2025 Air Design® Tailgate Spoiler

                  F-150 2021-2025 Air Design® Tailgate Spoiler

                  SKU: VML3Z9944210B

                  $249.00

                  Maverick 2022-2025 Air Design® Satin Black Tailgate Spoiler

                  Maverick 2022-2025 Air Design® Satin Black Tailgate Spoiler

                  SKU: VNZ6Z9944210B

                  $219.00

                  Shipping: Ships by March 26
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2024-2025 Air Design® Gloss Black Roof Spoiler

                  Mustang 2024-2025 Air Design® Gloss Black Roof Spoiler

                  SKU: VPR3Z6344210B

                  $369.00

                  Shipping: Ships by March 26
                  Pickup: Free at Dealer
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                  Ranger 2024-2025 Air Design® Black Roof Spoiler

                  Ranger 2024-2025 Air Design® Black Roof Spoiler

                  SKU: VR1WZ26500A26B

                  $259.00

                  Shipping: Ships by March 26
                  Pickup: Free at Dealer
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                  Maverick 2025, Front Lower Spoiler by Air Design

                  Maverick 2025, Front Lower Spoiler by Air Design

                  SKU: VSZ6Z17626A

                  $439.00

                  Shipping: Ships by March 26
                  Pickup: Free at Dealer
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                  Fusion 2013-2020 Primed Rear Decklid Spoiler

                  Fusion 2013-2020 Primed Rear Decklid Spoiler

                  SKU: DS7Z5444210AA

                  $360.00

                  Shipping: Ships by March 26
                  Pickup: Free at Dealer
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                  Escape 2006-2007 Primed Rear Spoiler

                  Escape 2006-2007 Primed Rear Spoiler

                  SKU: 1L8Z78500K16AAC

                  $350.00 + $140.00 Installation

                  Pickup Required
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                  Mustang Mach-E 2021-2025, Air Design® Gloss Black Rear Deck Spoiler for GT, Select and Premium Models

                  Mustang Mach-E 2021-2025, Air Design® Gloss Black Rear Deck Spoiler for GT, Select and Premium Models

                  SKU: VPK9Z6344210A

                  $479.00

                  Shipping: Ships by March 26
                  Pickup: Free at Dealer
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                  Maverick 2022-2025 Air Design® Satin Black Rear Cab Spoiler

                  Maverick 2022-2025 Air Design® Satin Black Rear Cab Spoiler

                  SKU: VNZ6Z9944210A

                  $249.00

                  Pickup Required
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