Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Bronco Sport 2021-2025 Air Design® Satin Black Roof Spoiler

                  Bronco Sport 2021-2025 Air Design® Satin Black Roof Spoiler

                  SKU: VM1PZ9944210A

                  $249.00

                  Shipping: Ships by May 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2025, Front Lower Spoiler by Air Design

                  Maverick 2025, Front Lower Spoiler by Air Design

                  SKU: VSZ6Z17626A

                  $439.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2018-2023 Air Design® Matte Black Front Splitter Kit

                  Mustang 2018-2023 Air Design® Matte Black Front Splitter Kit

                  SKU: VJR3Z17626A

                  $259.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang Mach-E 2021-2025, Air Design® Gloss Black Rear Deck Spoiler for GT, Select and Premium Models

                  Mustang Mach-E 2021-2025, Air Design® Gloss Black Rear Deck Spoiler for GT, Select and Premium Models

                  SKU: VPK9Z6344210A

                  $479.00

                  Shipping: Ships by May 23
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2020 Air Design® Satin Black Tailgate Spoiler

                  F-150 2015-2020 Air Design® Satin Black Tailgate Spoiler

                  SKU: VJL3Z9944210B

                  $299.00

                  Shipping: Ships by May 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang Mach-E 2021-2025 Air Design® Gloss Black Front Splitter

                  Mustang Mach-E 2021-2025 Air Design® Gloss Black Front Splitter

                  SKU: VPK9Z17626A

                  $579.00

                  Shipping: Ships by May 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang Shelby GT350 2016-2020 Rear Spoiler Track Pack

                  Mustang Shelby GT350 2016-2020 Rear Spoiler Track Pack

                  SKU: GR3Z6344210BC

                  $670.00

                  Shipping: Ships by May 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Sport 2021-2025 Air Design® Shadow Black Roof Spoiler

                  Bronco Sport 2021-2025 Air Design® Shadow Black Roof Spoiler

                  SKU: VM1PZ9944210BA

                  $389.00

                  Shipping: Ships by May 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang Mach-E 2021-2025 Air Design® Satin Black Front Splitter

                  Mustang Mach-E 2021-2025 Air Design® Satin Black Front Splitter

                  SKU: VPK9Z17626B

                  $439.00

                  Shipping: Ships by May 23
                  Pickup: Free at Dealer
                  Add to Cart
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