Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Splash Guards

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                  Front Or Rear Flat Pair Splash Guards 2-Piece Set, w/Ford Oval Logo

                  Front Or Rear Flat Pair Splash Guards 2-Piece Set, w/Ford Oval Logo

                  SKU: FL3Z16A550C

                  $35.00

                  Shipping: Ships by Mar 31
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2020 Molded Carbon Black Splash Guards Front Pair

                  F-150 2015-2020 Molded Carbon Black Splash Guards Front Pair

                  SKU: FL3Z16A550CA

                  $60.00

                  Shipping: Ships by Mar 31
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2020 Black & Stainless Steel Flat Splash Guards Rear Pair

                  F-150 2015-2020 Black & Stainless Steel Flat Splash Guards Rear Pair

                  SKU: FL3Z16A550E

                  $170.00

                  Shipping: Ships by Mar 31
                  Pickup: Free at Dealer
                  Add to Cart
                  Premium Flat Black Splash Guards without Bright Accent, Front Pair

                  Premium Flat Black Splash Guards without Bright Accent, Front Pair

                  SKU: CL3Z16A550U

                  $110.00

                  Shipping: Ships by Mar 31
                  Pickup: Free at Dealer
                  Add to Cart
                  Premium Flat Black Splash Guards with Bright Accent, Front Pair

                  Premium Flat Black Splash Guards with Bright Accent, Front Pair

                  SKU: CL3Z16A550W

                  $170.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2020 Front Molded Carbon Black Splash Guards Pair w/Lip Molding

                  F-150 2015-2020 Front Molded Carbon Black Splash Guards Pair w/Lip Molding

                  SKU: FL3Z16A550AA

                  $60.00

                  Shipping: Ships by Mar 31
                  Pickup: Free at Dealer
                  Add to Cart
                  Black Splash Guards with Stainless Steel Insert - SRW

                  Black Splash Guards with Stainless Steel Insert - SRW

                  SKU: CL3Z16A550T

                  $170.00

                  Shipping: Ships by Mar 31
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2020 Heavy Duty Splash Guards Rear Pair

                  F-150 2015-2020 Heavy Duty Splash Guards Rear Pair

                  SKU: FL3Z16A550D

                  $110.00

                  Shipping: Ships by Mar 31
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2020 Rear Molded Carbon Black Splash Guards Pair w/Lip Molding

                  F-150 2015-2020 Rear Molded Carbon Black Splash Guards Pair w/Lip Molding

                  SKU: FL3Z16A550BA

                  $60.00

                  Shipping: Ships by Mar 31
                  Pickup: Free at Dealer
                  Add to Cart
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