Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  3. Running Boards, Step Bars and Rock Rails

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                  F-150 2015-2020 Passenger Side Retractable Side Step for 6.5' Bed

                  F-150 2015-2020 Passenger Side Retractable Side Step for 6.5' Bed

                  SKU: FL3Z1520040F

                  $500.00

                  Shipping: Ships by May 23
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2020 Passenger Side Retractable Side Step for 5.5' Bed

                  F-150 2015-2020 Passenger Side Retractable Side Step for 5.5' Bed

                  SKU: FL3Z1520040D

                  $500.00

                  Shipping: Ships by May 23
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2020 Driver Side Retractable Side Step for 5.5' Bed

                  F-150 2015-2020 Driver Side Retractable Side Step for 5.5' Bed

                  SKU: FL3Z1520040M

                  $380.00

                  Shipping: Ships by May 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Transit 2017-2025 Long Series Tempest Gray Running Board for Load Door Side Only

                  Transit 2017-2025 Long Series Tempest Gray Running Board for Load Door Side Only

                  SKU: JK3Z16450BC

                  $395.00

                  Shipping: Ships by May 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Transit 2019-2025 Long Series Carbon Black Running Board for Load Door Side Only

                  Transit 2019-2025 Long Series Carbon Black Running Board for Load Door Side Only

                  SKU: KK3Z16450BB

                  $500.00

                  Shipping: Ships by May 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Transit 2017-2025 Medium Series Tempest Gray Step Bar for Load Door Side Only

                  Transit 2017-2025 Medium Series Tempest Gray Step Bar for Load Door Side Only

                  SKU: JK3Z16450AB

                  $450.00

                  Shipping: Ships by May 23
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2020 Driver Side Retractable Side Step for 6.5' Bed

                  F-150 2015-2020 Driver Side Retractable Side Step for 6.5' Bed

                  SKU: FL3Z1520040J

                  $500.00

                  Shipping: Ships by May 23
                  Pickup: Free at Dealer
                  Add to Cart
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