Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Maverick 2022-2025 Crossbar Kit

                  Maverick 2022-2025 Crossbar Kit

                  SKU: NZ6Z9948016A

                  $315.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Sport 2021-2025 Off-Road Style Cross Bar Kit

                  Bronco Sport 2021-2025 Off-Road Style Cross Bar Kit

                  SKU: M1PZ7855100BC

                  $350.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2Dr 2021-2025 OE Roof Rack

                  Bronco 2Dr 2021-2025 OE Roof Rack

                  SKU: M2DZ9955100AA

                  $940.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Sport 2021-2025 On-Road Style Cross Bar Kit

                  Bronco Sport 2021-2025 On-Road Style Cross Bar Kit

                  SKU: M1PZ7855100AC

                  $350.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Cross Bars 2pc Set

                  Cross Bars 2pc Set

                  SKU: 7T4Z7855100BA

                  $150.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Escape 2020-2024 Cross Bars 2pc Set

                  Escape 2020-2024 Cross Bars 2pc Set

                  SKU: LJ6Z7855100AA

                  $325.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Escape 2013-2019 Carbon Black 2pc Cross Bars Set

                  Escape 2013-2019 Carbon Black 2pc Cross Bars Set

                  SKU: EJ5Z7855100AA

                  $175.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 4Dr 2021-2025 OE Roof Rack

                  Bronco 4Dr 2021-2025 OE Roof Rack

                  SKU: M2DZ9955100BA

                  $940.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
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