Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Hitches, Towing and Recovery

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brand

price Range

Super Duty 2017-2022 5th Wheel Gooseneck Hitch Prep Package

$1,015.00

Super Duty 2023-2025 Hitch Kit - Gooseneck, 40,000 GTWR

$755.00

Super Duty 2017-2022 Trailer Sensor Kit with Pro Trailer Backup Assist

$940.00

F-150 2022-2025 Trailer TPMS Monitor with Camera and TPMS

$1,185.00

F-150 2018-2020 Trailer Brake Control Jumper Wire Kit

$85.00

F-150 2015-2025 Chrome Dual Sail Mirror Caps

$79.00

Super Duty 2017-2022 Trailer Mounted Camera & TPMS without Pro Trailer Backup Assist

$940.00

F-150 2009-2014 Trailer Tow Power Mirrors 2pc Set

$550.00

Super Duty 2011-2025 Trailer Hitch Titan Ball Mount

$100.00