Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Hitches, Towing and Recovery

color

brand

price Range

Transit 2015-2025 Trailer Hitch 2" Receiver

$390.00

Bronco Sport 2021-2024 Trailer Hitch Class II

$390.00

Super Duty 2020-2022 Trailer Hitch In Bed Wiring Harness With Pro Trailer Backup Assist

$225.00

Super Duty 2017-2025 Trailer Mounted Camera w/ Pro Trailer Backup Assist

$480.00

Bronco Sport 2025 Trailer Hitch Class II

$465.00

Escape 2023-2025, Trailer Hitch 2" Receiver, for use w/Escape Base, Active, Platinum and PHEV

$490.00

F-150, 2024-2025, Active Orange Tow Hook - Forged Steel - With Modular Bumper

$205.00

Ranger 4WD 2019-2023 Chrome Tow Hook Kit

$95.00

Super Duty 2011-2025 Trailer Hitch Pintle Mount

$125.00