Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Hitches, Towing and Recovery

color

brand

price Range

Trailer Hitch Ball Mount 2" Ball 1" Shank

$35.00

Ranger 4WD 2019-2023 Chrome Tow Hook Kit

$95.00

Trailer Hitch Ball Mount 4" Drop For 2" Hitch Receiver, 12,000 GTW

$45.00

2023-2025 Super Duty, Trailer Hitch Reducer Adaptor

$35.00

Trailer Hitch Ball Mount 1 1/4" Class II

$30.00

Ranger 2WD 2019-2023 Chrome Tow Hook Kit

$100.00

Explorer 2011-2019 Trailer Hitch Wiring Harness w/ 4 Pin Connector

$80.00

Trailer Hitch 2 5/16" Ball 1" Shank

$35.00

F-150 2018-2020 Trailer Brake Control Jumper Wire Kit

$85.00