Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Hitches, Towing and Recovery

color

brand

price Range

Super Duty 2011-2025 Trailer Hitch Titan Ball Mount

$100.00

Super Duty 2023-2025 Base Trailer Wire Harness Kit with YAW Sensor Connection

$175.00

Super Duty 2023-2025 Trailer BLIS Kit

$780.00

Ranger 2WD 2019-2023 Chrome Tow Hook Kit

$100.00

Super Duty 2017-2025 TPMS Trailer Sensor Kit without Pro Trailer Backup Assist

$650.00

Explorer 2011-2019 Trailer Hitch Wiring Harness w/ 4 Pin Connector

$80.00

Super Duty 2017-2022 5th Wheel Gooseneck Hitch Prep Package

$1,015.00

F-150 2009-2010 Trailer Hitch Wiring Harness w/ Reverse Park Aid

$105.00

Super Duty 2023-2025 Hitch Kit - Gooseneck, 40,000 GTWR

$755.00