Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Products for:

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                  2. Exterior/
                  3. Hitches, Towing and Recovery

                  Hitches, Towing and Recovery

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                  Number of Black commodities (3)

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                  Number of Genuine Ford Accessory commodities (40)

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                  Number of Curt commodities (1)

                  commodities in range $0 - $50 (7)

                  commodities in range $51 - $100 (5)

                  commodities in range $101 - $200 (10)

                  commodities in range $201 - $500 (33)

                  commodities in range $501 - Above (18)

                  40 results

                  brand:

                  Genuine Ford Accessory

                  price Range:

                  $0 - $50

                  price Range:

                  $201 - $500
                  Clear all
                  Escape 2014-2019 Class II Trailer Hitch

                  Escape 2014-2019 Class II Trailer Hitch

                  SKU: DJ5Z19D520A

                  $315.00

                  Shipping: Ships by Jul 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Escape 2020-2025 Trailer Hitch 2" Receiver

                  Escape 2020-2025 Trailer Hitch 2" Receiver

                  SKU: LJ6Z19D520AA

                  $490.00

                  Shipping: Ships by Jul 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Transit 2015-2025 Trailer Hitch 2" Receiver

                  Transit 2015-2025 Trailer Hitch 2" Receiver

                  SKU: EK4Z19D520A

                  $390.00

                  Shipping: Ships by Jul 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Sport 2025 Trailer Hitch Class II

                  Bronco Sport 2025 Trailer Hitch Class II

                  SKU: SZ1Z19D520A

                  $465.00

                  Shipping: Ships by Jul 23
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150, 2024-2025, Active Orange Tow Hook - Forged Steel - With Modular Bumper

                  F-150, 2024-2025, Active Orange Tow Hook - Forged Steel - With Modular Bumper

                  SKU: RL3Z17N808B

                  $205.00

                  Shipping: Ships by Jul 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Trailer Hitch Ball Mount 4" Drop For 2" Hitch Receiver, 12,000 GTW

                  Trailer Hitch Ball Mount 4" Drop For 2" Hitch Receiver, 12,000 GTW

                  SKU: HC3Z19A282A

                  $45.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Trailer Hitch Receiver

                  F-150 2021-2025 Trailer Hitch Receiver

                  SKU: ML3Z19D520A

                  $385.00

                  Shipping: Ships by Jul 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Trailer TPMS Monitoring Kit

                  Super Duty 2023-2025 Trailer TPMS Monitoring Kit

                  SKU: PC3Z1A189AB

                  $470.00

                  Shipping: Ships by Jul 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Sport 2021-2024 Trailer Hitch Class II

                  Bronco Sport 2021-2024 Trailer Hitch Class II

                  SKU: M1PZ19D520B

                  $390.00

                  Shipping: Ships by Jul 23
                  Pickup: Free at Dealer
                  Add to Cart
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                  1 - 9 of 40 results