Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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F-150 2018-2020 Low Gloss Black Lettering Tailgate Badge

$70.00

F-150 2021-2025 Gloss Black Tailgate Lettering

$85.00

Mustang 2024-2025 Dot Fade Over-the-Top Graphics for GT

$460.00

F-150 2021-2025 Chrome Tailgate Lettering

$95.00

Mustang 2024-2025 Over-the-Top Graphics - Black/Red for Ecoboost

$460.00

Mustang 2024-2025 Black/Red Over-the-Top Graphics for GT without Spoiler

$460.00

Escape 2024 Graphics Kit, Ebony Black Side Stripes

$310.00

Mustang 2024-2025 Black/Red Over-the-Top Graphics for GT with Spoiler

$460.00

Mustang 2024-2025 Over-the-Top Graphics - Black/Gray for Ecoboost

$460.00