Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Super Duty 2021-2022 Lighted Ford Oval Front LED with Front Camera

                  Super Duty 2021-2022 Lighted Ford Oval Front LED with Front Camera

                  SKU: VMC3Z8A224D

                  $309.00

                  Shipping: Ships by March 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Explorer 2018-2019 Black Ford Logo Splash Guards Rear Pair

                  Explorer 2018-2019 Black Ford Logo Splash Guards Rear Pair

                  SKU: JB5Z16A550BA

                  $60.00

                  Shipping: Ships by March 19
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2020 Smoke Hood Deflector

                  F-150 2015-2020 Smoke Hood Deflector

                  SKU: GL3Z16C900A

                  $115.00

                  Shipping: Ships by March 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Transit Connect 2014-2023 Molded Splash Guards Rear Pair

                  Transit Connect 2014-2023 Molded Splash Guards Rear Pair

                  SKU: DT1Z16A550B

                  $60.00

                  Shipping: Ships by March 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Transit 2015-2025 SRW Molded Splash Guards Rear Pair

                  Transit 2015-2025 SRW Molded Splash Guards Rear Pair

                  SKU: EK3Z16A550BA

                  $60.00

                  Shipping: Ships by March 19
                  Pickup: Free at Dealer
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                  Explorer 2020-2025 Smoke Hood Deflector

                  Explorer 2020-2025 Smoke Hood Deflector

                  SKU: LB5Z16C900A

                  $115.00

                  Shipping: Ships by March 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2011-2016 Molded Splash Guards Rear Pair

                  Super Duty 2011-2016 Molded Splash Guards Rear Pair

                  SKU: BC3Z16A550BB

                  $60.00

                  Shipping: Ships by March 19
                  Pickup: Free at Dealer
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                  Edge 2019-2024 Rear Bumper Protector

                  Edge 2019-2024 Rear Bumper Protector

                  SKU: KT4Z17B807A

                  $100.00

                  Shipping: Ships by March 19
                  Pickup: Free at Dealer
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                  Explorer 2020-2025 Splash Guards Rear Pair w/Ford Oval Logo

                  Explorer 2020-2025 Splash Guards Rear Pair w/Ford Oval Logo

                  SKU: LB5Z16A550BA

                  $60.00

                  Shipping: Ships by March 19
                  Pickup: Free at Dealer
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