Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Transit 2015-2025 Trailer Hitch 2" Receiver

$390.00

Trailer Hitch Ball Mount 2 1/4" Rise x 4" Drop x 1" Hole

$35.00

Transit 2017-2025 Long Series Tempest Gray Running Board for Load Door Side Only

$395.00

Transit 2015-2018 Trailer Hitch Electrics Kit

$355.00

Trailer Hitch 2 5/16" Ball 1" Shank

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Transit 2017-2025 Medium Series Tempest Gray Step Bar for Load Door Side Only

$450.00

Trailer Hitch Ball Mount 1 7/8" Ball 1" Shank

$30.00

Trailer Hitch Ball Mount 2" Drop

$35.00

Transit 2017-2019 Black Front Wheel Well Liners

$280.00