Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Mustang 2024-2025 Air Design® Absolute Black Quarter Window Scoop Kit (Coupe)

$359.00

Mustang 2021-2023 Black & White Full Vehicle Cover for High Wing Models

$299.00

Mustang 2018-2020 Air Design® Magnetic Quarter Window Louvers

$269.00

Overland Stand Alone Changing Room/Shower

$319.00

Mustang 2022-2023 Air Design® Eruption Green Side Scoop

$269.00

Mustang 2024-2025 Air Design® Atlas Blue Quarter Window Scoop Kit (Coupe)

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Mustang 2022-2023 Air Design® Chroma Crystal Blue Side Scoop

$269.00

Mustang 2015-2023 Noah Style Coupe Full Vehicle Cover

$289.00

Mustang 2018-2023 Air Design® Oxford White Side Quarter Panel Scoop

$269.00