Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Mustang 2024-2025 Coverking® Black with Stripes Full Vehicle Indoor Cover for Dark Horse with Handling Pack, Pedestal/High Spoiler

$589.00

Mustang 2015-2023 Air Design® Satin Black Side Quarter Panel Scoop

$199.00

Mustang 2024-2025 Coverking® Gray Full Vehicle Indoor Cover for EcoBoost Convertible, Low Spoiler

$589.00

Mustang Shelby GT350 2016-2020 Rear Spoiler Track Pack

$670.00

Mustang 2015-2020 Matte Black Dual Hood Custom Stripe Kit

$129.00

Mustang 2015-2023 Matte Black Tri-Bar Stripe Kit

$79.00

Mustang 2018-2023 Air Design® Matte Black Hood Louver

$199.00

Mustang 2024-2025 Air Design® Air Curtain Set for Base Model

$169.00

Mustang 2024-2025 Coverking® Dark Blue Full Vehicle Outdoor Cover for Dark Horse with Handling Pack, Pedestal/High Spoiler

$589.00