Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  F-150 2015-2020 Smoke Hood Deflector

                  F-150 2015-2020 Smoke Hood Deflector

                  SKU: GL3Z16C900A

                  $115.00

                  Shipping: Ships by May 26
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Smoke Hood Deflector

                  F-150 2021-2025 Smoke Hood Deflector

                  SKU: ML3Z16C900A

                  $115.00

                  Shipping: Ships by May 26
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2009-2014 Styleside Molded Front & Rear Splash Guards

                  F-150 2009-2014 Styleside Molded Front & Rear Splash Guards

                  SKU: 4L3Z16A550CAA

                  $115.00

                  Shipping: Ships by May 26
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2018-2020 Power Adjustable Manual Telescoping Trailer Tow Mirrors

                  F-150 2018-2020 Power Adjustable Manual Telescoping Trailer Tow Mirrors

                  SKU: JL3Z17696BA

                  $1,005.00

                  Shipping: Ships by May 26
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2018-2020 Front/Rear Smoke Chrome Black Ford Oval Emblem w/ Camera

                  F-150 2018-2020 Front/Rear Smoke Chrome Black Ford Oval Emblem w/ Camera

                  SKU: LL3Z9942528C

                  $170.00

                  Shipping: Ships by May 26
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Trailer Tow Mirrors - Black - Fits Vehicles With Factory Power Mirrors, Manual Telescope, Manual Fold, BLIS, No 360 Camera

                  F-150 2021-2025 Trailer Tow Mirrors - Black - Fits Vehicles With Factory Power Mirrors, Manual Telescope, Manual Fold, BLIS, No 360 Camera

                  SKU: ML3Z17696BA

                  $880.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Premium Flat Black Splash Guards without Bright Accent, Front Pair

                  Premium Flat Black Splash Guards without Bright Accent, Front Pair

                  SKU: CL3Z16A550U

                  $110.00

                  Shipping: Ships by May 26
                  Pickup: Free at Dealer
                  Add to Cart
                  Premium Flat Black Splash Guards with Black with Stainless Steel Insert, Front Pair

                  Premium Flat Black Splash Guards with Black with Stainless Steel Insert, Front Pair

                  SKU: CL3Z16A550W

                  $170.00

                  Shipping: Ships by May 26
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 SuperCab 2021-2025 Tubular Base Painted Accent Color Step Bars

                  F-150 SuperCab 2021-2025 Tubular Base Painted Accent Color Step Bars

                  SKU: ML3Z16450GA

                  $775.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
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