Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Exterior

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F-150 2015-2020 Smoke Hood Deflector

$115.00

F-150 2021-2025 Smoke Hood Deflector

$115.00

F-150 2009-2014 Styleside Molded Front & Rear Splash Guards

$115.00

F-150 2018-2020 Smoke Chrome Black Ford Oval without Camera

$170.00

Premium Flat Black Splash Guards with Black with Stainless Steel Insert, Front Pair

$170.00

Premium Flat Black Splash Guards without Bright Accent, Front Pair

$110.00

F-150, 2024-2025, Active Orange Tow Hook - Stamped Steel

$135.00

F-150 2015-2020 Chrome Square Exhaust Tip

$110.00

F-150 2009-2010 Trailer Hitch Wiring Harness w/ Reverse Park Aid

$105.00