Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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SuperCab & SuperCrew Black Platinum Stainless Steel B-Pillar Trim for Vehicles with Factory Keypad

$199.00

F-150 2022-2025 Molded Carbon Black Splash Guards, Front Pair For F-150 Lightning

$60.00

F-150 2009-2014 Styleside Molded Front & Rear Splash Guards

$115.00

F-150 2015-2020 Regular Cab Smoke Side Window Air Deflectors

$59.00

F-150 2015-2020 Rear Molded Carbon Black Splash Guards Pair w/Lip Molding

$60.00

Crew Cab Smoke Side Window Air Deflectors

$79.00

F-150 2018-2020 Smoke Chrome Black Ford Oval without Camera

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F-150 2021-2025 Gloss Black Tailgate Lettering

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Chrome Round Exhaust Tip

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SuperCab & SuperCrew Black Platinum Stainless Steel B-Pillar Trim for Vehicles with Factory Keypad

$199.00

F-150 2022-2025 Molded Carbon Black Splash Guards, Front Pair For F-150 Lightning

$60.00

F-150 2009-2014 Styleside Molded Front & Rear Splash Guards

$115.00

F-150 2015-2020 Regular Cab Smoke Side Window Air Deflectors

$59.00

F-150 2015-2020 Rear Molded Carbon Black Splash Guards Pair w/Lip Molding

$60.00

Crew Cab Smoke Side Window Air Deflectors

$79.00

F-150 2018-2020 Smoke Chrome Black Ford Oval without Camera

$170.00

F-150 2021-2025 Gloss Black Tailgate Lettering

$85.00

Chrome Round Exhaust Tip

$100.00