Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Products for:

                  1. Accessories/
                  2. Exterior

                  Exterior

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                  Genuine Ford Accessory

                  Number of Genuine Ford Accessory commodities (6)

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                  $0 - $50

                  commodities in range $0 - $50 (3)

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                  commodities in range $101 - $200 (2)

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                  commodities in range $501 - Above (1)

                  6 resultsfor "Exterior"

                  brand:

                  Genuine Ford Accessory

                  price Range:

                  $0 - $50

                  price Range:

                  $101 - $200

                  price Range:

                  $501 - Above
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                  Trailer Hitch Ball Mount 2" Ball 1" Shank

                  Trailer Hitch Ball Mount 2" Ball 1" Shank

                  SKU: BL3Z19F503B

                  $35.00

                  Shipping: Ships by Jun 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Trailer Hitch Ball Mount 1 7/8" Ball 1" Shank

                  Trailer Hitch Ball Mount 1 7/8" Ball 1" Shank

                  SKU: BL3Z19F503C

                  $30.00

                  Shipping: Ships by Jun 21
                  Pickup: Free at Dealer
                  Add to Cart
                  E-Series Van 2007-2015 Black Running Boards

                  E-Series Van 2007-2015 Black Running Boards

                  SKU: 2C2Z16450AAA

                  $605.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Heavy Duty Stainless Splash Guards Front or Rear Pair

                  Heavy Duty Stainless Splash Guards Front or Rear Pair

                  SKU: CL3Z16A550K

                  $170.00

                  Shipping: Ships by Jun 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Trailer Hitch 2 5/16" Ball 1" Shank

                  Trailer Hitch 2 5/16" Ball 1" Shank

                  SKU: BL3Z19F503A

                  $35.00

                  Shipping: Ships by Jun 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Heavy Duty Splash Guards Front or Rear Pair

                  Heavy Duty Splash Guards Front or Rear Pair

                  SKU: CL3Z16A550J

                  $110.00

                  Shipping: Ships by Jun 21
                  Pickup: Free at Dealer
                  Add to Cart
                  1
                  1 - 6 of 6 results