Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Bronco 2021-2025 Aeroskin II® Hood Protector, Black Textured by Husky Liners®

                  Bronco 2021-2025 Aeroskin II® Hood Protector, Black Textured by Husky Liners®

                  SKU: VM2DZ16C900B

                  $89.00

                  Bronco 2021-2023 Lumen 4/7 Pin Trailer Hitch Wiring Harness

                  Bronco 2021-2023 Lumen 4/7 Pin Trailer Hitch Wiring Harness

                  SKU: VP2DZ15A416A

                  $279.00

                  Shipping: Ships by Jul 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2025 Molded Splash Guards Front Pair

                  Bronco 2021-2025 Molded Splash Guards Front Pair

                  SKU: M2DZ16A550AA

                  $60.00

                  Shipping: Ships by Jul 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2025 Molded Splash Guards Rear Pair

                  Bronco 2021-2025 Molded Splash Guards Rear Pair

                  SKU: M2DZ16A550BB

                  $60.00

                  Shipping: Ships by Jul 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Hitch Receiver Aluminum Cap w/ Bronco Logo

                  Hitch Receiver Aluminum Cap w/ Bronco Logo

                  SKU: VM2DZ17F000A

                  $49.00

                  Shipping: Ships by Jul 19
                  Pickup: Free at Dealer
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                  Bronco 2021-2025 TufSkinz Matte Black Grille Lettering

                  Bronco 2021-2025 TufSkinz Matte Black Grille Lettering

                  SKU: VN2DZ9942528AE

                  $49.00

                  Shipping: Ships by Jul 19
                  Pickup: Free at Dealer
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                  Yakima Hitch-Mounted LongArm Bed Extender

                  Yakima Hitch-Mounted LongArm Bed Extender

                  SKU: VKB3Z99286A40D

                  $279.00

                  Shipping: Ships by Jul 19
                  Pickup: Free at Dealer
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                  Bronco 2021-2025 Aeroskin® Hood Protector, Smoke by Husky Liners®

                  Bronco 2021-2025 Aeroskin® Hood Protector, Smoke by Husky Liners®

                  SKU: VM2DZ16C900A

                  $89.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Bronco 4Dr 2021-2025 Front Garage Storage Bags

                  Bronco 4Dr 2021-2025 Front Garage Storage Bags

                  SKU: VM2DZ54502H07D

                  $259.00

                  Shipping: Ships by Jul 19
                  Pickup: Free at Dealer
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