Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Keyless Entry Keypad

SKU: SK4Z14A626A

$150.00

+ $56.00 Installation

Shipping: Ships by Jun 20

Pickup: Free at Dealer

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Electronics

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Keyless Entry Keypad

$150.00

Mustang 2018-2023 Air Design® Matte Black Parking Lamp Curtains

$169.00

Mustang 2018-2023 Air Design® Gloss Black Parking Lamp Curtains

$169.00

Ford Fast Charging Adapter (NACS)

$200.00

Cargo Badge Light

$119.00

F-150 2021-2025 LED Work Light by Sound-Off Signal - Black Onyx Interior

$659.00