Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Mustang 2018-2023 Ford Performance Clear Tail Lamp Kit

$900.00

FORD PERFORMANCE PARTS BY RIGID® BRONCO ROOF RACK MOUNTED OFF-ROAD LIGHT KIT

$980.00

Bronco 2021-2023 RIGID® Roof Mounted Off-Road Light

$1,025.00

F-150 Raptor 2017-2020 Ford Performance Parts by RIGID® Off-Road Fog Light Kit

$1,125.00

Ford Performance Parts by RIGID® F-Series Off-Road Fog Light Kit

$560.00

Explorer 2021-2023 Timberline Off-Road Light Kit

$560.00

Mustang 2015-2025 Lumen LED Trunk light Kit

$99.00

F-150 2021-2025 LED Work Light by Sound-Off Signal Light, Baja Tan Interior

$659.00

Super Duty 2022-2025 LED Warning Strobes - Amber Only, For Vehicles With Upfitter Switches - For Fleet Use Only

$659.00