Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  F-150 2015-2025 Bed Mat for 6.5' Bed

                  F-150 2015-2025 Bed Mat for 6.5' Bed

                  SKU: ML3Z99112A15B

                  $210.00

                  Shipping: Ships by March 28
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2025 Bed Divider

                  F-150 2015-2025 Bed Divider

                  SKU: FL3Z9900092A

                  $390.00

                  Shipping: Ships by March 28
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2025 Undercover Right Hand Side Pivot Storage Box

                  F-150 2015-2025 Undercover Right Hand Side Pivot Storage Box

                  SKU: VFL3Z17N004E

                  $239.00

                  Shipping: Ships by March 28
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2025 Bed Mat for 8.0' Bed

                  F-150 2015-2025 Bed Mat for 8.0' Bed

                  SKU: ML3Z99112A15C

                  $230.00

                  Shipping: Ships by March 28
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2025 Bed Mat for 8.0' Bed

                  Super Duty 2017-2025 Bed Mat for 8.0' Bed

                  SKU: HC3Z99112A15B

                  $210.00

                  Shipping: Ships by March 28
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2025 UnderCover Right Hand Side Pivot Storage Box

                  Super Duty 2017-2025 UnderCover Right Hand Side Pivot Storage Box

                  SKU: VHC3Z17N004B

                  $239.00

                  F-150 2015-2025 Bed Rails and Cleats for 5.5 Bed

                  F-150 2015-2025 Bed Rails and Cleats for 5.5 Bed

                  SKU: LL3Z2655200A

                  $375.00

                  Shipping: Ships by March 28
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2025 UnderCover Left Hand Side Pivot Storage Box

                  Super Duty 2017-2025 UnderCover Left Hand Side Pivot Storage Box

                  SKU: VHC3Z17N004C

                  $239.00

                  Shipping: Ships by March 28
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2022 Drop-in Bedliner for 8.0' Bed

                  Super Duty 2017-2022 Drop-in Bedliner for 8.0' Bed

                  SKU: HC3Z9900038BA

                  $440.00 + $70.00 Installation

                  Pickup Required
                  Pickup: Free at Dealer
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