Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Products for:

                  1. Accessories/
                  2. Bed/Cargo Area/
                  3. Tents

                  Tents

                  Products for:

                  Products for:

                  Number of Gray commodities (3)

                  Number of Napier commodities (2)

                  Number of Yakima commodities (2)

                  Number of Curt commodities (1)

                  Number of Tepui commodities (1)

                  Number of Thule commodities (1)

                  Number of Tent commodities (3)

                  commodities in range $51 - $100 (1)

                  commodities in range $101 - $200 (4)

                  commodities in range $201 - $500 (9)

                  commodities in range $501 - Above (3)

                  8 results

                  price Range:

                  $51 - $100

                  price Range:

                  $101 - $200

                  price Range:

                  $501 - Above
                  Clear all
                  Napier Sportz Cove

                  Napier Sportz Cove

                  SKU: VPM1Z99000C38A

                  $159.00

                  Shipping: Ships by Jul 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Liftgate Privacy Curtain

                  Liftgate Privacy Curtain

                  SKU: VNL1Z99000C38A

                  $119.00

                  Shipping: Ships by Jul 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Tepui Gray & Navy Rack Mounted Tent

                  Tepui Gray & Navy Rack Mounted Tent

                  SKU: VLL3Z99000C38B

                  $2,199.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Napier Sportz Cove

                  Napier Sportz Cove

                  SKU: VPJ6Z99000C38A

                  $159.00

                  Shipping: Ships by Jul 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Yakima HD Skyrise 2 Person Truck Bed Tent

                  Yakima HD Skyrise 2 Person Truck Bed Tent

                  SKU: VKB3Z99000C38D

                  $2,699.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Sport 2021-2025 Liftgate Privacy Curtain

                  Bronco Sport 2021-2025 Liftgate Privacy Curtain

                  SKU: VM1PZ99000C38B

                  $109.00

                  Shipping: Ships by Jul 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Yakima Roof Top 2 Person HD Tent

                  Yakima Roof Top 2 Person HD Tent

                  SKU: VM1PZ99000C38A

                  $2,199.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Thule Rooftop Tent Adaptor

                  Thule Rooftop Tent Adaptor

                  SKU: VML3Z9955100G

                  $59.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  1
                  1 - 8 of 8 results