Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Super Duty 2017-2022 Drop-in Bedliner for 8.0' Bed

                  Super Duty 2017-2022 Drop-in Bedliner for 8.0' Bed

                  SKU: HC3Z9900038BA

                  $440.00+ $70.00 Installation

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024-2025 Tailgate Liner

                  Ranger 2024-2025 Tailgate Liner

                  SKU: R1WZ9900038C

                  $90.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2023 Horizontal Bed Cargo Net

                  Ranger 2019-2023 Horizontal Bed Cargo Net

                  SKU: KB3Z99550A66A

                  $70.00

                  Shipping: Ships by Apr 24
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2023 Bedliner for 6.5' Bed Without Power Inverter

                  F-150 2021-2023 Bedliner for 6.5' Bed Without Power Inverter

                  SKU: ML3Z9900038BA

                  $375.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Explorer 2020-2025 Envelope Style Cargo Net

                  Explorer 2020-2025 Envelope Style Cargo Net

                  SKU: LB5Z7855066AA

                  $70.00

                  Shipping: Ships by Apr 24
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Bedliner for 8.0' Bed

                  F-150 2021-2025 Bedliner for 8.0' Bed

                  SKU: ML3Z9900038CA

                  $375.00+ $70.00 Installation

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2025 Tailgate Liner Kit

                  Maverick 2022-2025 Tailgate Liner Kit

                  SKU: NZ6Z9900038C

                  $85.00

                  Shipping: Ships by Apr 24
                  Pickup: Free at Dealer
                  Add to Cart
                  Focus 2012-2018 4Dr Cargo Area Liner

                  Focus 2012-2018 4Dr Cargo Area Liner

                  SKU: CM5Z6111600EA

                  $130.00

                  Shipping: Ships by Apr 24
                  Pickup: Free at Dealer
                  Add to Cart
                  Edge 2007-2010 Cargo Area Liner

                  Edge 2007-2010 Cargo Area Liner

                  SKU: 7T4Z6111600AA

                  $130.00

                  Shipping: Ships by Apr 24
                  Pickup: Free at Dealer
                  Add to Cart
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