Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Products for:

                  1. Accessories/
                  2. Bed/Cargo Area

                  Bed/Cargo Area

                  Products for:

                  Liners and Mats

                  Products for:

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                  Black

                  Number of Black commodities (3)

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                  Gray

                  Number of Gray commodities (3)

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                  Genuine Ford Accessory

                  Number of Genuine Ford Accessory commodities (3)

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                  $201 - $500

                  commodities in range $201 - $500 (2)

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                  $501 - Above

                  commodities in range $501 - Above (1)

                  3 resultsfor "Bed/Cargo Area"

                  color:

                  Gray

                  price Range:

                  $201 - $500

                  price Range:

                  $501 - Above
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                  Transit Medium Series 2015-2025 Carpet Cargo Area Liner for Regular Wheelbase

                  Transit Medium Series 2015-2025 Carpet Cargo Area Liner for Regular Wheelbase

                  SKU: FK4Z1613046AA

                  $420.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Transit Long Series 2015-2025 Carpet Cargo Area Liner

                  Transit Long Series 2015-2025 Carpet Cargo Area Liner

                  SKU: FK4Z1613046BA

                  $475.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Transit Extended Frame 2015-2025 Carpet Cargo Area Liner

                  Transit Extended Frame 2015-2025 Carpet Cargo Area Liner

                  SKU: FK4Z1613046CA

                  $545.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  1
                  1 - 3 of 3 results