Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Under Seat Ebony Cargo Organizer

                  Under Seat Ebony Cargo Organizer

                  SKU: FL3Z78115A00AA

                  $40.00

                  Shipping: Ships by March 27
                  Pickup: Free at Dealer
                  Add to Cart
                  McGard Tailgate Lock

                  McGard Tailgate Lock

                  SKU: VFL3Z18168B

                  $29.00

                  Shipping: Ships by March 27
                  Pickup: Free at Dealer
                  Add to Cart
                  Tailgate Bed Dust Seal

                  Tailgate Bed Dust Seal

                  SKU: VFL3Z99404A06A

                  $29.00

                  Shipping: Ships by March 27
                  Pickup: Free at Dealer
                  Add to Cart
                  Retractable Flush Mount Black Stake-Pocket Tie-Downs 2pc Set

                  Retractable Flush Mount Black Stake-Pocket Tie-Downs 2pc Set

                  SKU: VFL3Z99000A64D

                  $49.00

                  Shipping: Ships by March 27
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2025 Bed Mat for 8.0' Bed

                  Super Duty 2017-2025 Bed Mat for 8.0' Bed

                  SKU: HC3Z99112A15B

                  $210.00

                  Shipping: Ships by March 27
                  Pickup: Free at Dealer
                  Add to Cart
                  Bull Accessories Retractable Black Bed Hooks

                  Bull Accessories Retractable Black Bed Hooks

                  SKU: VAC3Z99000A64A

                  $46.96

                  Shipping: Ships by March 27
                  Pickup: Free at Dealer
                  Add to Cart
                  Yakima Eye Bolts for T-Slot Bar 2pc Set

                  Yakima Eye Bolts for T-Slot Bar 2pc Set

                  SKU: VKB3Z99000A64A

                  $29.00

                  Shipping: Ships by March 27
                  Pickup: Free at Dealer
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                  Super Duty 2017-2025 UnderCover Right Hand Side Pivot Storage Box

                  Super Duty 2017-2025 UnderCover Right Hand Side Pivot Storage Box

                  SKU: VHC3Z17N004B

                  $239.00

                  Super Duty 2017-2025 Black Bed Rails for 6.75' Bed

                  Super Duty 2017-2025 Black Bed Rails for 6.75' Bed

                  SKU: VHC3Z9955200C

                  $449.00

                  Shipping: Ships by March 27
                  Pickup: Free at Dealer
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