Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  F-150 2015-2025 Bed Mat
                  colorblack

                  F-150 2015-2025 Bed Mat

                  SKU: ML3Z99112A15A

                  $190.00

                  -

                  $230.00

                  Shipping: Ships by May 27
                  Pickup: Free at Dealer
                  View details
                  F-150 2015-2025 Undercover Right Hand Side Pivot Storage Box

                  F-150 2015-2025 Undercover Right Hand Side Pivot Storage Box

                  SKU: VFL3Z17N004E

                  $239.00

                  Shipping: Ships by May 27
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2025 Undercover Left Hand Side Pivot Storage Box

                  F-150 2015-2025 Undercover Left Hand Side Pivot Storage Box

                  SKU: VFL3Z17N004D

                  $239.00

                  Shipping: Ships by May 27
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2025 Bed Extender

                  F-150 2015-2025 Bed Extender

                  SKU: VLL3Z99286A40A

                  $389.00

                  Shipping: Ships by May 27
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2023 Bedliner Without Power Inverter
                  colorblack

                  F-150 2021-2023 Bedliner Without Power Inverter

                  SKU: ML3Z9900038AA

                  $355.00

                  Pickup Required
                  Pickup: Free at Dealer
                  View details
                  F-150 2015-2024 Bed Tray
                  colorblack

                  F-150 2015-2024 Bed Tray

                  SKU: JL3Z99112A15E

                  $210.00

                  -

                  $250.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  F-150 2021-2025 Bedliner for 8.0' Bed

                  F-150 2021-2025 Bedliner for 8.0' Bed

                  SKU: ML3Z9900038CA

                  $355.00

                  + $70.00 Installation
                  Pickup Required
                  Pickup: Free at Dealer
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                  F-150 2021-2023 Bedliner With Power Inverter
                  colorblack

                  F-150 2021-2023 Bedliner With Power Inverter

                  SKU: ML3Z9900038A

                  $355.00

                  Pickup Required
                  Pickup: Free at Dealer
                  View details
                  F-150 2015-2025 Chrome Bed Rails with Black End Caps for 5.5' Bed

                  F-150 2015-2025 Chrome Bed Rails with Black End Caps for 5.5' Bed

                  SKU: VFL3Z9955200C

                  $269.00

                  Shipping: Ships by May 27
                  Pickup: Free at Dealer
                  Add to Cart
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