Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Bronco Branded Roll-Up Tool Set

$349.00

Bronco 2Dr 2021-2025 Floor Mount Cargo Net

$19.00

Bronco 2021-2025 Molle Grate System for Swing Gate

$119.00

Bronco 2021-2025 Molle Straps

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Bronco 2Dr 2021-2025 Cargo Area Liner w/ Bronco Logo

$160.00

Overland Stand Alone Changing Room/Shower

$319.00

Bronco 2021-2025 Rear Swing Gate Tailgate Folding Table

$239.00

Ford Large Soft-Sided Folding Cargo Organizer

$105.00

Bronco 4Dr 2021-2025 Floor Mount Cargo Net

$19.00