Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  F-150 2015-2025 Bed Divider

                  F-150 2015-2025 Bed Divider

                  SKU: FL3Z9900092A

                  $390.00

                  Shipping: Ships by Jul 14
                  Pickup: Free at Dealer
                  Add to Cart
                  Expedition 2025, Reversible Cargo Mat

                  Expedition 2025, Reversible Cargo Mat

                  SKU: SL1Z7813046AA

                  $210.00

                  Shipping: Ships by Jul 14
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2022-2025 Putco Bed MOLLE Panels for 6.5ft Bed - R/H

                  F-150 2022-2025 Putco Bed MOLLE Panels for 6.5ft Bed - R/H

                  SKU: VML3Z99425B64F

                  $449.00

                  Shipping: Ships by Jul 14
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2024-2025 MOLLE Panel - LH

                  Bronco 2024-2025 MOLLE Panel - LH

                  SKU: VN2DZ99425B64A

                  $369.00

                  Shipping: Ships by Jul 14
                  Pickup: Free at Dealer
                  Add to Cart
                  Escape 2006-2007 Floor Mount Cargo Net

                  Escape 2006-2007 Floor Mount Cargo Net

                  SKU: 1L8Z78550A66AA

                  $70.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2023 Pivot Side Storage Box, LH Driver Side by RealTruck Advantage®

                  Ranger 2023 Pivot Side Storage Box, LH Driver Side by RealTruck Advantage®

                  SKU: VPB3Z17N004A

                  $229.00

                  Shipping: Ships by Jul 14
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2025 Crossbar Kit

                  Maverick 2022-2025 Crossbar Kit

                  SKU: NZ6Z9948016A

                  $315.00

                  Shipping: Ships by Jul 14
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2020 Tailgate Viscous Dampening Cartridge

                  F-150 2015-2020 Tailgate Viscous Dampening Cartridge

                  SKU: FL3Z99406A10A

                  $95.00

                  Shipping: Ships by Jul 14
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2024-2025 MOLLE Panel - Front

                  Bronco 2024-2025 MOLLE Panel - Front

                  SKU: VN2DZ99425B64C

                  $389.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
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