Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Maverick 2022-2025 Bed Divider Kit

                  Maverick 2022-2025 Bed Divider Kit

                  SKU: NZ6Z99286A72A

                  $325.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2022 Bed Extender

                  Super Duty 2022 Bed Extender

                  SKU: HC3Z99286A40B

                  $460.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Rear Sunvisor, Owner's Manual, Key Fob Cover, Key Cover & Cargo Organizer Kit

                  Rear Sunvisor, Owner's Manual, Key Fob Cover, Key Cover & Cargo Organizer Kit

                  SKU: VM1PZ78115A00B

                  $169.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Escape 2010-2012 Cargo Area Liner

                  Escape 2010-2012 Cargo Area Liner

                  SKU: 8L8Z6111600AB

                  $130.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Escape 2010-2012 Stone Cargo Security Cover

                  Escape 2010-2012 Stone Cargo Security Cover

                  SKU: 9L8Z7845440AA

                  $230.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
                  Add to Cart
                  C-MAX Hybrid 2013-2018 Cargo Area Liner

                  C-MAX Hybrid 2013-2018 Cargo Area Liner

                  SKU: DM5Z6111600AA

                  $130.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2025 Bed Rails and Cleats for 5.5 Bed

                  F-150 2015-2025 Bed Rails and Cleats for 5.5 Bed

                  SKU: LL3Z2655200A

                  $375.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
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                  Ranger 2024-2025 BedRug Sportliner with Tailgate Cover for 5.0 Bed

                  Ranger 2024-2025 BedRug Sportliner with Tailgate Cover for 5.0 Bed

                  SKU: VRB3Z9900038A

                  $309.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  Ranger 2023 UnderCover Right Hand Side Pivot Storage Box

                  Ranger 2023 UnderCover Right Hand Side Pivot Storage Box

                  SKU: VPB3Z17N004B

                  $229.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
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