Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Explorer 2020-2025 Envelope Style Cargo Net

                  Explorer 2020-2025 Envelope Style Cargo Net

                  SKU: LB5Z7855066AA

                  $70.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2022 Stowable Single Bed Loading Ramp

                  Super Duty 2017-2022 Stowable Single Bed Loading Ramp

                  SKU: HC3Z99286F56B

                  $540.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2023 Horizontal Mount Bed Cargo Net for 5.5' Bed

                  F-150 2015-2023 Horizontal Mount Bed Cargo Net for 5.5' Bed

                  SKU: GL3Z99550A66A

                  $70.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
                  Add to Cart
                  Explorer 2011-2019 Black Cargo Security Cover

                  Explorer 2011-2019 Black Cargo Security Cover

                  SKU: BB5Z7845440AA

                  $190.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2025 Bed Divider

                  F-150 2015-2025 Bed Divider

                  SKU: FL3Z9900092A

                  $390.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2022 Stowable Double Bed Loading Ramps

                  Super Duty 2017-2022 Stowable Double Bed Loading Ramps

                  SKU: HC3Z99286F56D

                  $1,020.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
                  Add to Cart
                  Expedition 2025, Reversible Cargo Mat

                  Expedition 2025, Reversible Cargo Mat

                  SKU: SL1Z7813046AA

                  $210.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2025 Side Bed Storage Boxes (set of 2) for 6.75ft Bed

                  Super Duty 2017-2025 Side Bed Storage Boxes (set of 2) for 6.75ft Bed

                  SKU: PC3Z9900038A

                  $1,720.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  Super Duty 2017-2025 Side Bed Storage Boxes (set of 2) for 8ft Bed

                  Super Duty 2017-2025 Side Bed Storage Boxes (set of 2) for 8ft Bed

                  SKU: PC3Z9900038B

                  $1,790.00

                  Pickup Required
                  Pickup: Free at Dealer
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