Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Ford Trucks Roll-Up Tool Kit

                  Ford Trucks Roll-Up Tool Kit

                  SKU: VRL3Z17003A

                  $369.00

                  Shipping: Ships by Jul 21
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2025 Pivot Side Storage Box RH Passenger Side by RealTruck Advantage®

                  F-150 2015-2025 Pivot Side Storage Box RH Passenger Side by RealTruck Advantage®

                  SKU: VFL3Z17N004E

                  $239.00

                  F-150 2015-2025 Pivot Side Storage Box LH Drivers Side by RealTruck Advantage®

                  F-150 2015-2025 Pivot Side Storage Box LH Drivers Side by RealTruck Advantage®

                  SKU: VFL3Z17N004D

                  $239.00

                  Shipping: Ships by Jul 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2025 Bed Divider Kit

                  Maverick 2022-2025 Bed Divider Kit

                  SKU: NZ6Z99286A72A

                  $325.00

                  Yakima Hitch-Mounted LongArm Bed Extender

                  Yakima Hitch-Mounted LongArm Bed Extender

                  SKU: VKB3Z99286A40D

                  $279.00

                  Shipping: Ships by Jul 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Branded Roll-Up Tool Set

                  Bronco Branded Roll-Up Tool Set

                  SKU: VM2DZ17003A

                  $349.00

                  Shipping: Ships by Jul 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2025 Pivot Side Storage Box RH Passenger Side by RealTruck Advantage®

                  Super Duty 2017-2025 Pivot Side Storage Box RH Passenger Side by RealTruck Advantage®

                  SKU: VHC3Z17N004B

                  $239.00

                  Shipping: Ships by Jul 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2025 Pivot Side Storage Box, LH Driver Side by RealTruck Advantage®

                  Super Duty 2017-2025 Pivot Side Storage Box, LH Driver Side by RealTruck Advantage®

                  SKU: VHC3Z17N004C

                  $239.00

                  Shipping: Ships by Jul 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2025 Pivot Side Storage Box, LH Driver Side by RealTruck Advantage®

                  Maverick 2022-2025 Pivot Side Storage Box, LH Driver Side by RealTruck Advantage®

                  SKU: VNZ6Z17N004A

                  $239.00

                  Shipping: Ships by Jul 21
                  Pickup: Free at Dealer
                  Add to Cart
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