Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Cargo Area Products

color

brand

price Range

Tailgate Bed Dust Seal

$29.00

McGard Tailgate Lock

$29.00

Premium Carbon Black Locking Bed Cleat 4pc Kit

$110.00

Retractable Flush Mount Black Stake-Pocket Tie-Downs 2pc Set

$49.00

Super Duty 2017-2022 Stowable Single Bed Loading Ramp

$540.00

Ford Large Soft-Sided Folding Cargo Organizer

$105.00

Super Duty 2017-2022 Stowable Double Bed Loading Ramps

$1,020.00

Super Duty 2017-2025 Side Bed Storage Boxes (set of 2) for 6.75ft Bed

$1,720.00

Super Duty 2017-2025 Side Bed Storage Boxes (set of 2) for 8ft Bed

$1,790.00