Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  F-150 2022-2025 Leer Group Hard Folding 4 Panel 5.5 Bed Cover

                  F-150 2022-2025 Leer Group Hard Folding 4 Panel 5.5 Bed Cover

                  SKU: VNL3Z84501A42A

                  $1,639.00

                  Shipping: Ships by Jul 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2025 Hard Rolling Truck Bed Cover by RealTruck Advantage®

                  Super Duty 2017-2025 Hard Rolling Truck Bed Cover by RealTruck Advantage®

                  SKU: VHC3Z99501A42T

                  $1,229.00

                  Shipping: Ships by Jul 19
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Leer Group Space White CabHigh Sport Bed Cap for 6.5 Bed, w/o Roof Rack, Paint Code A3 - NON-RETURNABLE

                  F-150 2021-2025 Leer Group Space White CabHigh Sport Bed Cap for 6.5 Bed, w/o Roof Rack, Paint Code A3 - NON-RETURNABLE

                  SKU: VML3Z99501A42CK

                  $4,499.00

                  + $266.00 Installation
                  View details
                  F-150 2015-2025 TruXedo Soft Roll Up Tonneau Cover for 5.5' Bed

                  F-150 2015-2025 TruXedo Soft Roll Up Tonneau Cover for 5.5' Bed

                  SKU: VFL3Z84501A42EA

                  $419.00

                  Shipping: Ships by Jul 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Leer Group Black Hard Folding 4 Panel Tonneau/Bed Cover 6.75ft

                  Super Duty 2023-2025 Leer Group Black Hard Folding 4 Panel Tonneau/Bed Cover 6.75ft

                  SKU: VPC3Z99501A42A

                  $1,709.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2025 Embark Retractable Matte Black Tonneau Cover for 6.75' Bed

                  Super Duty 2017-2025 Embark Retractable Matte Black Tonneau Cover for 6.75' Bed

                  SKU: VJC3Z99501A42G

                  $2,299.00

                  Shipping: Ships by Jul 19
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2009-2014 TruXedo Soft Roll Up Tonneau Cover for 6.5' Styleside Bed

                  F-150 2009-2014 TruXedo Soft Roll Up Tonneau Cover for 6.5' Styleside Bed

                  SKU: V9L3Z99501A42EA

                  $419.00

                  Shipping: Ships by Jul 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2023 Extang Soft Folding Bed Cover 5ft Bed

                  Ranger 2023 Extang Soft Folding Bed Cover 5ft Bed

                  SKU: VKB3Z99501A42AE

                  $639.00

                  Shipping: Ships by Jul 19
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2025 Hard Rolling Truck Bed Cover by RealTruck Advantage®

                  F-150 2015-2025 Hard Rolling Truck Bed Cover by RealTruck Advantage®

                  SKU: VGL3Z99501A42DC

                  $1,229.00

                  Shipping: Ships by Jul 19
                  Pickup: Free at Dealer
                  Add to Cart
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