Warranty



 

ROADSIDE SERVICE ASSISTANCE (UNITED STATES, PUERTO RICO, AND U.S. VIRGIN ISLANDS)

This is a condensed version of this section of the warranty. To see a full version, click here.

Your vehicle is covered by the complimentary Ford Roadside Assistance Program (unless you are driving a daily rental unit). Under this program, Ford will cover:

  • Towing to the nearest Ford Motor Company dealership, or towing to your selling dealership if within 35 miles
  • Flat tire change (vehicle must have usable spare)
  • Fuel delivery (limited to two occurrences in a 12-month period up to 2 gal. gas, 5 gal. diesel)
  • Jump starts
  • Lock-out assistance (replacement key cost is customer responsibility)
  • Winching (vehicle must be within 100 feet of a paved or county-maintained road)

 

The Roadside Assistance Program is separate from the New Vehicle Limited Warranty. It begins at the warranty start date and lasts for five years or 60,000 miles (whichever occurs first). If you need towing beyond the five years or 60,000 miles (whichever occurs first) period, Ford can arrange roadside assistance and charge your credit card. If the reason for the vehicle disablement is later found to be covered by another Ford warranty, Ford will provide a refund for the tow charge under the other warranty, through the dealership.

 

For emergency roadside assistance, call 1-800-241-3673, 24 hours a day, 365 days a year.

 

Ford Rental cars (FRCS) that must be towed because a covered repair has failed during the warranty coverage period, Ford will cover towing to the nearest Ford Motor Company dealership.

 

Ford Motor Company reserves the right to modify or discontinue Roadside Assistance at any time. Certain restrictions apply to Roadside Assistance benefits. Call 1-800-241-3673 for further details.

 

If you would like to download the full warranty document for your reference, click here.*

 

*This file requires the Adobe Acrobat Reader.

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AXZ Plan pricing, including AXZ Plan option pricing, is exclusively for eligible Ford Motor Company employees, friends and family-members of eligible employees, and Ford Motor Company eligible partners. Restrictions apply. See your Ford or Lincoln dealer for complete details and qualifications. Ford Motor Company reserves the right to modify the terms of this Plan at any time.
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Additional Disclosures

1
Starting MSRP excludes destination/delivery charge, taxes, title and registration. Optional equipment not included. Starting A, Z and X Plan price is for qualified, eligible customers and excludes document fee, destination/delivery charge. taxes, title and registration. Not all vehicles qualify for A, Z or X Plan.
2
EPA-estimated city/hwy mpg. See fueleconomy.gov for fuel economy of other engine/transmission combinations.
3
When properly equipped.
4
Option/Package price based on Manufacturers Suggest Retail Price,or A, Z, or X PLan price for qualified, eligible A, Z, or X Plan customers excluding taxes.
5
The Estimated Selling Price of vehicle less cash back, rebates, and net trade in allowance. It does not include amounts for fees, sales tax, service contracts, etc. Consult your dealer for actual price and complete details.
6
Special APR offers applied to Estimated Selling Price. Special APR offers require Ford Credit Financing. Not all buyers will qualify. See dealer for qualifications and complete details.
7
Special Lease offers applied to Estimated Capitalized Cost. Special Lease offers require Ford Credit Financing. Not all buyers will qualify. See dealer for qualifications and complete details.
8
See your dealer for details.
15
Classes are:  Compact Cars (Fiesta); Small Sedans and Hatchbacks (Focus); Midsize Sedans (Fusion); Full-Size Sedans (Taurus); RWD Sports Cars (Mustang); Small Utilities (Escape); Midsize Utilities (Edge); Large Utilities (Flex and Explorer); Extended Utilities (Expedition); Full-Size Pickups under 8,500 lbs. GVWR, Non-Hybrid (F-150); Full-Size Pickups over 8,500 lbs. GVWR (Super Duty).
16
EPA-estimated Fiesta SE with SFE Package; Focus SE with SFE Package. See fueleconomy.gov for details.
17
Excludes models with SYNC with MyFord Touch.
18
Only on vehicles equipped with SYNC with MyFord Touch.
19
See fueleconomy.gov.
20
For Dealer Ordered vehicles, the vehicle has already been ordered by the dealer and is in the process of being manufactured by the factory. If you are interested in the vehicle marked "Dealer Ordered", contact the dealership for a delivery estimate.
21
On the F-750
22
Based on Ford drive-cycle tests of comparably equipped 2011/2012 Ford and 2011/2012 competitive models. Class is Full-Size Pickups over 8,500 lbs. GVWR.
27
SYNC is available on most Ford vehicles. Features/functionality vary by vehicle/model. Driving while distracted can result in loss of vehicle control. Only use SYNC/MyFord Touch/other devices, even with voice commands, when it is safe to do so. Some features may be locked out while the vehicle is in gear. Traffic alerts and turn-by-turn directions available in select markets. Not all features are compatible with all phones. Message and data rates may apply.
28
The vehicle's electrical system (including the battery), the wireless service provider's signal and a connected mobile phone must all be available and operating for 911 Assist to function properly. These systems may become damaged in a crash. The paired mobile phone must be connected to SYNC, and the 911 Assist feature enabled, in order for 911 to be dialed. When the feature is ON, 911 Assist uses your paired and connected mobile phone to assist occupants to contact emergency services by dialing 911 if your airbag deploys or, on certain vehicles, if the emergency fuel pump shut-off is activated.
29
Complimentary three-year subscription for owners of new vehicles equipped with the service. Subscription fees may apply after three years. Traffic alerts and turn-by-turn directions available in select markets. Message and data rates may apply.
34
Optional. SiriusXM Satellite Radio, Traffic and Travel Link subscriptions sold separately or as a package after trial expires. SiriusXM Traffic and Travel Link service available in select markets. Subscriptions are governed by SiriusXM Customer Agreement; see www.siriusxm.com. Sirius U.S. Satellite Service available in the 48 contiguous states and D.C. Sirius, XM and all related marks and logos are trademarks of Sirius XM Radio Inc.
36
Optional Ford Work Solutions. Available on F-Series, E-Series, Transit Connect and Super Duty. Some features unavailable while driving.
39
Remember that even advanced technology cannot overcome the laws of physics. It's always possible to lose control of a vehicle due to inappropriate driver input for the conditions.
41
911 Assist, VHR, SYNC Services and AppLink not available on Transit Connect. Driving while distracted can result in loss of vehicle control. Only use mobile phones and other devices, even with voice commands, when it is safe to do so.
42
Based on analysis of data published by EPA, 11/10.
43
Android is a trademark of Google Inc. iPhone® is a registered trademarks of Apple Inc. The BlackBerry and RIM families of related marks, images and symbols are the exclusive properties and trademarks of Research In Motion Limited.
48
You must have a Bluetooth®-enabled phone paired to your SYNC system. The Bluetooth word mark is a trademark of the Bluetooth SIG, Inc. HD Radio is a proprietary trademark of iBiquity Digital Corp. iPad®, iPod® and iTunes® are registered trademarks of Apple Inc. The term Wi-Fi® is a registered trademark of the Wi-Fi Alliance®. Sony is a registered trademark of the Sony Corporation.
49
Only on vehicles with SYNC® with MyFord Touch® with voice activated Navigation system or SYNC with hard drive-based voice activated Navigation system. Commands may vary by model year.
52
Google Maps is a trademark of Google, Inc. MapQuest is a trademark of AOL Inc.
53
PANDORA, the PANDORA logo, and the Pandora trade dress are trademarks or registered trademarks of Pandora Media, Inc. Used with permission. iHeartAuto is a registered trademark of Clear Channel Broadcasting, Inc. Slacker® is a registered trademark of Slacker®, Inc. Stitcher Smart Radio is a registered trademark of Stitcher, Inc. NPR and the NPR logo are registered trademarks of National Public Radio, Inc. Used with permission.
63
SYNC AppLink is available on select models and compatible with select smartphone platforms. Commands may vary by phone and Applink software.
64
20 Operator Assist sessions included with each one-year paid/complimentary SYNC Services subscription. Fees apply for additional sessions. See syncmyride.com.
67
EPA-estimated 17 city/25 hwy/20 combined mpg, AWD. Figures achieved using premium unleaded gasoline.
68
Achieved with premium fuel.
129
SYNC Services is complimentary for three years on most Ford vehicles. Vehicles built with SYNC with MyFord® will require a subscription fee from the onset of service. Click on the support tab for more details. Ford Motor Company reserves the right to change or discontinue this product service at any time without prior notification or incurring any future obligation.
159
All prices are manufactures suggested retail prices and exclude destination/delivery charge, taxes, title and registration. Optional equipment not included. Prices may not reflect all equipment shown in images. Dealers are the best source for up-to-date pricing.
Ford reserves the right to change product specifications at any time without incurring obligations

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